You're Just STERN Liz!

We have this new hire at work who has a "job coach." That's all the details I will say about him. Anyways, there's been a couple times where I've tried to talk to him and teach him how to do things the proper way. Whatever I say, whether it's just from asking him to do things a certain way without saying it with so much pessimism & negativity, he takes it the wrong way becasue he's very sensitive...

So earlier today I found out that the entire 3 weeks since he's hired, he's not doing such a good job; missing floor sweeps and really just "wandering" around the store doing nothing. So I decided to pull him into the office and try to understand and help him do a better job.. I asked Dale to be present while I speak to the new hire due to the "there's always two sides to the story" thing. Guess what happens in the office? I haven't even said much to the new hire and you can see him becoming really upset. I tell the new hire I can't help you if you can't help me understand why you're not performing well the past weeks. Of course, things don't get settled when he leaves and he ends up being upset with this sort of creepy glaring eyes towards me for the rest of the day. Afterwards, I said to Dale, "I can't say anything to him because he'll just get upset before we'd ever come to some point of resolution." Dale couldn't believe what just happened when the new hire got really upset. I told him, see i can't say anything to him...good or bad because he'll just cry." As Dale left the office he said, "Liz...you're just stern...you have a stern voice."

The point is ...when my voice becomes ahem...stern...watch out because I can make you cry!